Terms of sale

Terms & Conditions

A. Reservation
It is recommended to make an appointment 1 week in advance to ensure better availability.
Reservations can be made by phone, email, or in person. After booking, a confirmation email will be sent to you.
As a security, we require a credit card number. There will be no charge if the cancellation terms are respected. (See C. Cancellations)

B. Payment methods
You can pay by cash and credit card. Cheques are not accepted.

C. Cancellations
Any reservation not cancelled the day before, by 6pm, will be billed at 50% of the value of the services. Unhonoured appointments will be billed at 100%.

D. Gift certificates
a. Validity
Gift certificates are valid for 12 months by default unless otherwise mentioned (refer to the date specified on the gift certificate). After this date, the gift certificate will be null and void.
b. Cancellation
For any reservation not cancelled the day before, by 6pm, the value of the gift certificate will be halved.
For any unhonoured appointment, the gift certificate will be considered as used, and will no longer be valid.

E. Recommendations
For each reservation it is preferable to come 5 to 10 minutes before the start of the treatment.
In case of delay, the treatment duration can be shortened by as much, so as to not delay the following clients.